I have a samsung droid charge that I have used for about a year now. I have the hotspot on my phone and use it often for my Computer, netbook and nook. Recently I attempt to get on my home computer and the IE gives me an error message that the website can not be located or the internet is not connected. So I tried going to a different website to attempt connection with the IE with no success. I initially thought I had an issue with my computer, so I tried to do the same on the netbook and I get the same error along with my Nook. All this was being done on the 3G network, recently we got 4G. I have tried reloading my wifi on my computer, along with resetting the IE to original settings. I have restored my computer as well. None of this has helped. PLEASE HELP!!! I am paying for a service I can not use. If I can not get my Hotspot to work again, then I am going to have to go to another company. Any suggestions on how to get IE working again.
Since you recently got 4G it is possible there is a glitch in the Hotspot provisioning. Call verizon and have them re-provision the service. Basically turn it off and turn it back on again so it can re-initialize on your account and authentication can proceed.
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