Is voiding waranty from cracked screen even legal?

[Ann154]

The warranty comes from Motorola.

[Tidbits]

Of course you'd say that. A simple accident could void your warranty. Here's a more realistic example. You get into an accident which caused your engine to leak motor oil which caused your engine to break down a month later. Your warranty was voided as it was neglected and had nothing to do with a manufacturers defect. As I said you would have to prove the drop did not cause internal damage which ended up causing your phone to die out.

[Lasko189]

I dont want or expect them to cover the cracked screen. My problem is I had a phone which worked just fine for months after the screen cracked and then one day it decided to stop working. I was not ready to pay 99 bucks to replace my phone because the cracked screen did not bother me. Now I have been essentially FORCED to pay for a replacement phone due to a manufacture defect. And fyi the crack was NOT caused by dropping the phone. A small 4 ounce candle that was in a ceramic jar fell from about 2 feet right onto the corner of the phone while it sat on my desk. My phone has had an otterbox on it since day one. Ceramic is very dense and can easily break glass. Has anyone commenting even took the time to READ the manufacturers warranty IN FULL? It says NOTHING about voiding the warranty only what it WILL and WILL NOT cover, and my CURRENT problem which rendered the phone unusable should be covered under warranty.

[Tidbits]

That's still blunt force...

[commonsense101]

your phone hasnt had a warranty for months and months. it isn't something that just happened

I dont see how you dont get that..

http://www.motorola.com/Business/US-EN/Support/Motorola+Product+Warranty

d. The above warranty provisions shall not apply to any hardware...subjected to unusual physical or electrical stress, abuse, or accident

Clearly a candle dropping on it is an accident

[Tidbits]

Take it to a lawyer if you honestly think it is wrong. The lawyer would say the same thing. YOU have to prove that the damage caused by neglect on your part. This goes for ALL electronic devices FYI.

[rall_g4]

>Second notice, keep posts ON TOPIC<

Message was edited by: Verizon Moderator

[commonsense101]

you seem pretty mad at verizon.. clearly

I mean this thread has nothing to do with verizon and you are crying all over it

[commonsense101]

edit:double post

[rall_g4]

Ditto. There seems to be a lot of people mad at Verizon.