I've had it. Thinking of changing companies now. I have spend 2 hours today and yesterday more. Trying to get help to fix my problem with my aol mail not coming through anymore. I tried the chat. They told me to call 800-922-0204. I called from 3 different phones several times and typed in the appropriate numbers and the computerized person kept repeating the choices. Could not get through.
I have looked at many help and message boards and gone through their suggestions. This one doesn't give me the same options on my incredible 2, so I cant even follow these directions. This is the worst customer service experience I have had ....and I am a patient person. I need email on my phone for work, so very frustrated.
Thank you for responding. I figured it out myself around midnight last night by going through other. I will keep Google play AOL and K9 in mind if it happens again.
Sent from my Verizon Wireless Phone