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Just recently my droid ultra's camcorder and sound recorder stopped working. They do not work for any app (i.e. snapchat, facebook messenger, default camera, etc.) Please help and let me know if anyone else has had this issue and/or solved.
mandroid13
Member

Just recently my droid ultra's camcorder and sound recorder stopped working. They do not work for any app (i.e. snapchat, facebook messenger, default camera, etc.) Please help and let me know if anyone else has had this issue and/or solved.

Re: Just recently my droid ultra's camcorder and sound recorder stopped working. They do not work for any app (i.e. snapchat, facebook messenger, default camera, etc.) Please help and let me know if anyone else has had this issue and/or solved.
B33
Sr. Leader

Have you Tried clearing the caches for your camera or video camera you start there if the issue persist trying a system cache clear or may have to run a F.D.R. hopefully the suggestions i suggested get the problem fixed..

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Re: Just recently my droid ultra's camcorder and sound recorder stopped working. They do not work for any app (i.e. snapchat, facebook messenger, default camera, etc.) Please help and let me know if anyone else has had this issue and/or solved.
nicholasbranson
Sr. Member

B33's answers do make alot of sense, but I'd like to add a possibility if I could. You may try running in safe mode, and see if your cameras and recorder works then... if so, then the culprit messing up your vid cam and sound recorder is one of your 3rd party apps. Safe mode disables these for diagnostic purposes. Worth a shot...

Restart the Device in Safe Mode - DROID Mini / DROID Ultra / DROID Maxx by Motorola