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Correct Answer!
Loading question!!
stacyranayej
Member
‎09-13-2015 11:54 AM

I need to download pictures and video from my droid mini to my laptop and it is not working.  What are some troubleshooting suggestions on this issue?

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Correct Answer!
Re: Loading question!!
Snn5
Sr. Leader
‎09-13-2015 12:21 PM

Has this ever worked?  Do you have the Moto drivers for that phone on that PC?

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Correct Answer!
Re: Loading question!!
stacyranayej
Member
‎09-13-2015 12:43 PM

Yes with my LG, just plugged it to computer and it did the immediate

download needed to transfer files, pics and videos. Tried it with this one

and says download failed everytime. Went to download the upgrades online

directly, completed that and still will not work.

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Correct Answer!
Re: Loading question!!
Snn5
Sr. Leader
‎09-13-2015 12:50 PM

What upgrades?  What downloads?

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