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stacyranayej
Newbie

I need to download pictures and video from my droid mini to my laptop and it is not working.  What are some troubleshooting suggestions on this issue?

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Snn5
Legend

Has this ever worked?  Do you have the Moto drivers for that phone on that PC?

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stacyranayej
Newbie

Yes with my LG, just plugged it to computer and it did the immediate

download needed to transfer files, pics and videos. Tried it with this one

and says download failed everytime. Went to download the upgrades online

directly, completed that and still will not work.

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Snn5
Legend

What upgrades?  What downloads?

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