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reh654
Member

I keep getting a message that one of my accounts tried to log in unsuccessfully why do I keep getting this message

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Re: Login
Ann154
MVP MVP
MVP

Is this an email address? Have you tried removing the email account from the phone and adding it back again to see if refreshing the server settings helps?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Login
vzw_customer_support
Customer Support

There could be a lot of items that may be causing it.  When do you receive that message?  What specifically does the message say?
MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Login
reh654
Member

It happens at random times.  The phone may not be in use but the message comes on. It says

[removed] login unsuccessful even though I am not trying to log in

Sent from my Verizon Wireless 4G LTE smartphone

E-mail address removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Login
vzw_customer_support
Customer Support

We want to stop these error messages from popping up on you. Have you recently changed any of your passwords?

NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Login
reh654
Member

The message says sign in not login

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Re: Login
reh654
Member

No I haven't

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Re: Login
vzw_customer_support
Customer Support

Let’s get this fixed for you once and for all reh654. When did this start? Is anyone on the account trying to log into your MyVerizon account? Just to confirm, is this an email or text you are getting with the error message?


JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Login
reh654
Member

My phone notifies me like I'm getting message then this flashes across the top of my phone for maybe 2 seconds:

[removed]sign in unsuccessful

Personal information removed as required by the

Message edited by Verizon Moderator

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Re: Login
vzw_customer_support
Customer Support

Let's look into this further. It sounds like your text messages send you an alert in the form of a banner that appears on your screen for a few seconds. Have there been any changes made to your device recently?

RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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