Lost camera pictures due to latest update!
incrediblynot
Newbie

I just noticed yesterday that all my pictures (over 500) had been deleted.  I did not store them on my SD card.  They were stored on my phone storage, which had a lot of free space.  I just got off the phone with a Verizon technical rep.  He asked if I just updated the phone.  I said I yes, because I received an update notice.  He said this is probably why my pictures were erased.  He said it is a freak incident and unfortunately there is no way of getting my pictures back and that I should store them on my SD card for back-up.  Well this info. is too late.  I can't believe my pictures are all gone because I updated my phone per their notice.  Totally SUCKS!  He said for further complaints I should contact HTC.  My phone is just over a year old.  It's been having issues randomly the past few months.  But this is the worst issue, because my pictures are gone for good.  I use to like this phone, but not anymore!

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Re: Lost camera pictures due to latest update!
HighDesert
Contributor - Level 2

You seem to be on the wrong board.  This is a board for the Droid Bionic by Motorola.

 

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Re: Lost camera pictures due to latest update!
ajnevares1
Specialist - Level 1

dammit! i thought this meant the update was finally released for the Bionic!

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Re: Lost camera pictures due to latest update!
B33
Legend

incrediblynot wrote:

I just noticed yesterday that all my pictures (over 500) had been deleted.  I did not store them on my SD card.  They were stored on my phone storage, which had a lot of free space.  I just got off the phone with a Verizon technical rep.  He asked if I just updated the phone.  I said I yes, because I received an update notice.  He said this is probably why my pictures were erased.  He said it is a freak incident and unfortunately there is no way of getting my pictures back and that I should store them on my SD card for back-up.  Well this info. is too late.  I can't believe my pictures are all gone because I updated my phone per their notice.  Totally SUCKS!  He said for further complaints I should contact HTC.  My phone is just over a year old.  It's been having issues randomly the past few months.  But this is the worst issue, because my pictures are gone for good.  I use to like this phone, but not anymore!


Your pictures you take are on the Sd Card storage Not the phone I thought i had lost some of my Photos as well but got them back an here's How i got them back. Go to Menu > Settings > Sd & Phone Storage Schroll down to Unmount SD card AN Tap it. It will Unmount the Card As Soon as you Do This Remount the Card Only   " And DO NOT >> ERASE THE CARD "  Wonce you Touch Remount... Hit the Home button an then go to your Picture Gallery an your Pic's should return.

 

Read these Post as Well... An as i said Hopefully you get your pictures Back. B33 :smileyhappy:

 

http://community.vzw.com/t5/DROID-Incredible-by-HTC/Can-t-view-Picture-Video-Gallery-After-4-08-Upda...

 

 

Re: Lost camera pictures due to latest update!
HighDesert
Contributor - Level 2

ajnevares1 wrote:

dammit! i thought this meant the update was finally released for the Bionic!


Yeah...me too :smileysad: -- until I re-read the post, and then went back and editted my response. :smileywink:

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Re: Lost camera pictures due to latest update!
incrediblynot
Newbie

That's strange... because, per the thread I'm looking at, my post, falls under Android: Droid Incredible by HTC.

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Re: Lost camera pictures due to latest update!
incrediblynot
Newbie

Thanks for the suggestion, I tried it...but did not work for me.   My pictures were not set-up to go to the Sd card.  I didn't know this until the tech rep. had me go to the camera app/settings/Storage and then click on SD Card.  The default is Phone Storage : ( 

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Re: Lost camera pictures due to latest update!
Fro
Enthusiast - Level 1

This worked for me.  Thank you!!!!

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