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Lost wireless functionality

I can no longer get wireless to work on my phone. I'll turn on wireless and it will say it is connected to the access point, but there is no signal. When I rry to access email or internet, the 3G connection kicks in. This issue is happening both at home and other locations where I've previously had wireless. I've restarted the phone several times but that has not helped.

Thanks for any suggestions/solutions!

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Re: Lost wireless functionality
Customer Support

Hi pearson100,

I'd like to make sure that your issues have been resolved. Since posting, is your device up and running again? Please let me know if you need additional assistance, I'm here to help!

Christina B
VZW Support
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