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Mail app stopped working.
LBecker
Member

  Erased accounts.  when you try to add an email account it says :process com.htc.android mail has stopped unexpectedly.  what do I do?

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Re: Mail app stopped working.
vzw_customer_support
Customer Support

Hello LBecker,
I've researched the difficulty you're experiencing and this is not commonly reported with your phone. What email account(s) are you attempting to add? Please go to Settings> Mail and instead of selecting a specific email provider select Other. Let us know if you continue to experience difficulties.

DaisyP
Verizon Support
Follow us on Twitter @VZWSupport

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