Mailbox full?

[ladykaren330]

People cannot leave voicemail, the message says my mailbox is full.  However, I only have about 5 minutes worth of messages in there and only8 messages total.  Any possible ideas?

Karen

[Cody21]

You should contact Verizon - they will have to have their tech group address this. Not much you can do on the user side of this.

[bearone21]

do you need to keep them, if not, delete them.

[#4]

ladykaren330,

Good afternoon! I would be happy to help with this voicemail concern. Please direct message me if you are continuing to have this issue.

Thank you!

AdamE_VZW

Follow us on Twitter @VZWSupport

[goober1234]

When people call us, they get a message that says the mailbox is full.  I've deleted every message I can on the phone.

[Michaelha]

MY Thunderbolt is telling callers the mailbox is full, when it is not.

503-XXX-XXXX

I understand you can help with this problem.

Michael

<Post edited for privacy per the Verizon Wireless Terms of Service. Please use a Direct Message (DM) to send personal information privately.>

Message was edited by: Verizon Moderator

[vzw_customer_support]

Hi Michaelha,  Thank you so much for taking the time to speak with me this evening.  Please keep me updated on the status once you are able to complete the latest update. ^YK