Minimize Droid X Issues After Froyo Update....

[Wildman]

This has been verified as being the best way to stop a number of the issues that has developed after doing Froyo update, the system seem to keep the 2.1 app and settings during installation process and this seems to cause a number of incompatible issues with a number of devices.... Follow this process after completing Froyo Update to avoid problems..

Follow these settings during restore to avoid issues being restored automatically.

1. Uncheck "Back up my data" under Settings/Privacy

2. Click Factory Data Reset/Reset Phone

3. After reset is complete only Active Phone but do not input Google Email information

4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

[djtonic]

Wildman got sick of posting this simple process a million times!!  Good call Wildman to put it up as a topic.

This may not fix every issue, but it certainly does address a handful of the most common complaints and troubles people are having. ( i want to add that I havent had many issues with the X or 2.2 personally)

Dj.

[Wildman · Accepted solution]

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djtonic wrote:

Wildman got sick of posting this simple process a million times!!  Good call Wildman to put it up as a topic.

This may not fix every issue, but it certainly does address a handful of the most common complaints and troubles people are having. ( i want to add that I havent had many issues with the X or 2.2 personally)

Dj.

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I was noticing that it seem to reflect a number of the complaints or issues with device performance after the update, so I figured this might help the user.

I had the "M" screen of fun.. but I worked through that and device has ran smooth since...  I'm still loving my X.

[Izeburgh]

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Wildman wrote:

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

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Is there a point where you will want to turn this back on?

[Izeburgh]

I meant to also ask, what about all the contacts we manually entered? Factory reset will remove them. Or are we trusting the google backup and verizon's backup program to restore those after the reset is done?

Sorry I ask but somehow my phone lost several self entered contacts prior to the 2.2 update that should have been back-uped but are not on the phone, and I just renentered them all.

[Wildman]

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Izeburgh wrote:

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Wildman wrote:

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

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Is there a point where you will want to turn this back on?

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Yes, your contacts is saved on Google's account and they do not restore to device until you log into your Google account. The phone uses this information to verify your device for person information.

I didnt place the step to run Backup Assistant and place backup password, this will complete the restoring process of contacts.. And about the couple of a contacts not backed up mean that the backup app wasnt run after contacts being added, its wise to always run Backup Assistant as soon as you change or add a contact.

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Nate2 wrote:

I don't recall explicitly "accepting" this 2.2 "Froyo" update.
I woke up one morning and found it installed on my DroidX.

I was on a business trip with 50% battery left when it occurred.
That was certainly not the time I wanted to do a major update.

That issue aside, I noticed my phone under 2.2 would frequently freeze for about 15 seconds when I was doing basic things.

I did a soft reset (took battery out for a while), and the issue seems to have gone away.
My "Backup my data" setting was (had always been?) unchecked, so I don't plan on doing a hard reset.

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You are not being forced to do a Factory Reset but since the update has been released a number of user reported issues with device and a large amount of their issue was coming from settings and apps from 2.1 not being removed during update process and this process has resolved a number of users issues and from the last part of your post you are having similar issues.  But a hard reset is your decision.

Also the "Backup my Data" isn't the issue completely, its the Auto Restore option, it runs at startup automatically if checked or not, this is why the instruction reported to enable "Backup my Data"and then disable "Auto Restore" option.

[Izeburgh]

Thanks Wildman your fix work.

The Factory Reset ended up working. Found out also my news feeds had stop syncing, that corrected with the Factory Reset also. Unfortunatly some contacts that were lost with the update did not come back after the Reset. Also intersting that one of the apps I used to have Android Lightsaber no longer comes up under the marketplace for me to download and reinstall.

[Wildman]

Glad it worked out for you, the Market seem to be having issues, I have a few apps that wont show up on market also... Many users has reported this issue but if you have apps apks backup you can usually insyall them still.

[Soly29]

I'm in the process of doing this now after everythign is set up on my phone do I turn on Automatic Restore or do I leave unchecked?  Thanks!

[Wildman]

If it is already off at time of format then you should be fine, but make sure you follow instruction and disable it again after reset.. The reset automatically turns it on no matter the position at time of hard reset.

[DroidXinNE]

I, too, have lost my Droid Market app. If I do a factory reset, will I loose all the apps I have previously downloaded (paid for)?

[onikage]

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Izeburgh wrote:

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Wildman wrote:

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

---

Is there a point where you will want to turn this back on?

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Yes, your contacts is saved on Google's account and they do not restore to device until you log into your Google account. The phone uses this information to verify your device for person information.

I didnt place the step to run Backup Assistant and place backup password, this will complete the restoring process of contacts.. And about the couple of a contacts not backed up mean that the backup app wasnt run after contacts being added, its wise to always run Backup Assistant as soon as you change or add a contact.

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So after setting up Google account, check Auto Restore again? I just wanna be sure...

[hallcp1019]

ran the reset and everytime i try to do my backups with the backup assistant and it keeps failing saying it cannot connect with the network....the phone still texts and makes calls and the internet works...whats up? where do i go to sign in to gmail again to get contacts there?

[Wildman]

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hallcp1019 wrote:

ran the reset and everytime i try to do my backups with the backup assistant and it keeps failing saying it cannot connect with the network....the phone still texts and makes calls and the internet works...whats up? where do i go to sign in to gmail again to get contacts there?

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Did you have to reactivate the phone again, if not then you did not do a hard reset because a hard reset will remove activation and you have to dial *228 - Option 1? If you did then you have to go to My Accounts and setup your GMail account after setting up gmail your contacts should sync automatically, if for some reason they dont just open Backup Assistant and click Sync Now after setting account up.  DO NOT TURN THE AUTO RESTORE BACK ON..

[f38urry]

hallcp1019,

You aren't alone with that Backup Assistant problem.  Backup Assistant works perfectly with my Droid X.  However, I've been unable to get it to synch with my wife's Droid 2 and her separate Backup Assistant contact list for about three weeks now.  I worked perfectly when she was using her LG enV².

The website's Sync button is always white with black lettering for her account.  Mine is black with white lettering.  That's the clue.

I do not use Gmail for ANYTHING other than the initial Droid setup that requires it.  It's a privacy thing, since Google and too many other companies do so much data mining that I don't need to give them my contact list too.

I've had extensive verbal and written contacts with Verizon Wireless' Network Repair Bureau.  They have assured me, and keep calling my home at least once a week with verbal assurances, that the Backup Assistant issue is being addressed at high levels.  They believe that it is a system glitch.  I'd bet that you are a victim of the same problem.  I'd suggest contacting them and getting them to assign an NRB ticket number to your case too.

[Nate2]

I don't recall explicitly "accepting" this 2.2 "Froyo" update.
I woke up one morning and found it installed on my DroidX.

I was on a business trip with 50% battery left when it occurred.
That was certainly not the time I wanted to do a major update.

That issue aside, I noticed my phone under 2.2 would frequently freeze for about 15 seconds when I was doing basic things.

I did a soft reset (took battery out for a while), and the issue seems to have gone away.
My "Backup my data" setting was (had always been?) unchecked, so I don't plan on doing a hard reset.

[ScottBi]

When I upgraded, I lost Market. Will doing this process restore Market?

[VZW_Zrock02]

Yes the hard reset will restore the market. The steps to perform this reset are listed below:

1. Hold Home Button and press power (continue to hold until you see the triangle with an asterisk like in step 2)

2. Screen will show a Android with a triangle with asterisk

3. Let Go of Home Button and Power

4. Press Search Button (Far Right Button)

5. A blue menu will show at top of page, scroll to Format Device

6. Select Yes to verify

7. Allow format to complete (Information at bottom of page will go through a few steps)

8. Once Format is complete Blue Menu will show at top again, select Reboot

9. Sometimes phone hangs after reboot and will take a while but if no response after 5 - 10 minutes, pull the battery and reinsert. (Device usually starts fine after this)

[Wildman]

Ha Ha... Posted this response in wrong place.

[hallcp1019]

well it seems to be fine now dunno what the real issue was i went the the verizon site and synced contacts that way .....buy my contacts still dont sync automatically via the phone i set a time for it to do this but everytime i check it there is never an update since the last manual sync whats up with this? never had a syncing issue with other phones

[Ann154]

This is a smart idea to do after any updates. Good job, Wildman, for writing it out for everyone!

And up to the top of the board it goes.