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Mobile Network
brianact
Member

Hi,

I recently reactivated my Droid Incredible 2 and now for some reason the mobile network will not connect. When I check to see if I have it turned on it will say "Turned On" or "Turning On...". Even though it says on, the 3G symbol at the top doesn't appear and I can't use Backup Assistant. I was able to send and receive calls/texts and connect to Wi-Fi just fine.

Please Help!

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Re: Mobile Network
vzw_customer_support
Customer Support

I know I would be concerned if I wasn't able to use the data capabilities on my smartphone brianact! Let's make sure your mobile data feature is enabled! Take a look here for instructions! http://tiny.cc/0wh3nw

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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