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Re: More Update Issues
icecreamheadache

Thanks for all your suggestions... at least you didn't make me feel crazy like my husband did Smiley Happy

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Re: More Update Issues
tikibar1
MVP MVP
MVP

maybe you should secretly swap the phones? 

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Re: More Update Issues
smotao
Member

I contacted Verizon and finally got through to level 2 tech support.  The only suggestions they had were what I had already tried from reading these forums.  So their solution was to replace with a reman handset.  Fortunately, I bought an third party extended warranty that replaces with new.  So, I am trying to get everything together to file that claim.  It will have to wait until I get home to find my original paperwork. Thank You for your help.  I will update when I get new information.

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