Re: Motorola Droid or Eris?
kenyu73
Contributor - Level 3

 * My Eris will not play YouTube videos at all.  Error message says, "Videos can not play on this device."

Huh? Are you playing from YouTube directly using the YouTube app or from random websites? Are you using the default HTC browser? I can easily go to any website that has a youtube video, click on it and it launches the Eris' YouTube player flawlessly. However, if your using Dolphin, then it will not work as Dolphin doesn't support YouTube(Flash) integration. If your having errors using the app or while using the HTC Browser, then you have a corrupted OS install and you need to do a reset.


* Eris has the best 5 megapixel camera on the market.  It takes awesome photos...... but don't try sending them in a text.

Again, huh? I'm taking full 5mp pictures and I just tested this. I go to my picture app, tap "menu->share", choose "Messages". The Eris states "Picture to large", "compessing...". I can MMS the picture just fine with the stock messaging app. You can also attach a picture in the Message app and it still compresses fine and sends.

 

* OK, let's talk about it as a cellular phone........ a call is coming in and you are supposed touch and slide the lock-screen down to answer.  Only, it won't slide down.

All you have to do it hit the Green phone key to answer, no sliding is required. Also you need to grab the grey bar next to the time to slide... you cant grab above it (which is an annoyance since the 12/11 patch). You can also hit Menu.

 

 

None of your issues are read issues at all and it appears you just need some help getting though this. Please, follow up with this thread or create new thread for each of your issues... I think the Eris is great and I'm a super techy users.

0 Likes
Re: Motorola Droid or Eris?
javajo
Newbie

Thanks for your helpful tips on each one of my issues, however, you shouldn't have to go through all those steps when this phone is supposed to be a good counterpart to the iPhone.  I am a sophisticated tecky myself, having an iPod Touch 3GS 32 Gig.  Love it ! And guess what....... all pre-loaded software and apps are touch sensitive and work right from the loaded app. Back to my Eris:  I was trying to view YouTube videos right from the pre-loaded app.  The tech at the Verizon store was trying to do the same thing and couldn't bring them up, either.  We also tried to go through Google.com and search YouTube video, to view them that way, and the error message still said the device can not play this video.  We tried 9 different videos.   As far as sending a pic in a text message: I was able to send a pic as an attachment in a text with my Motorola Razar.  I could also receive avatars on the Razar - the Eris can not receive avatars.  I was wanting to get this phone replaced with the EnV3 Touch.  Several friends have one with no issues.  I want to stay with the Verizon service (been with them since 1980's) - none of their "customer service" personnel seem to be able to make this decision.  There are pro's and con's on every piece of technology toy out there.  I'm voicing that the con's override my expectations on this toy. 

0 Likes
Re: Motorola Droid or Eris?
kenyu73
Contributor - Level 3

I went from the Env3 to the Eris and have never looked back. Beside the ringtone issue and "avatar? " issue, which I have no clue what you mean here (like emo-cons?), I dont see any issues with what you initially stated.

 

YouTube does work fine, so you must have a bad Eris/ OS install (get a replacement)

 

Sending pictures are just as easy... New Message --> menu-attach --> Choose Camera (or browse saved pics) ->snap --> send. It automatically compresses the pic. This has never failed.

 

Verizon should have repaired your phone if it didnt work right in front of them.

 

 

0 Likes
Re: Motorola Droid or Eris?
supitsmike
Specialist - Level 2

javajo wrote:

Thanks for your helpful tips on each one of my issues, however, you shouldn't have to go through all those steps when this phone is supposed to be a good counterpart to the iPhone.  I am a sophisticated tecky myself, having an iPod Touch 3GS 32 Gig.  Love it ! And guess what....... all pre-loaded software and apps are touch sensitive and work right from the loaded app. Back to my Eris:  I was trying to view YouTube videos right from the pre-loaded app.  The tech at the Verizon store was trying to do the same thing and couldn't bring them up, either.  We also tried to go through Google.com and search YouTube video, to view them that way, and the error message still said the device can not play this video.  We tried 9 different videos.   As far as sending a pic in a text message: I was able to send a pic as an attachment in a text with my Motorola Razar.  I could also receive avatars on the Razar - the Eris can not receive avatars.  I was wanting to get this phone replaced with the EnV3 Touch.  Several friends have one with no issues.  I want to stay with the Verizon service (been with them since 1980's) - none of their "customer service" personnel seem to be able to make this decision.  There are pro's and con's on every piece of technology toy out there.  I'm voicing that the con's override my expectations on this toy. 


 

The Eris is not, by any means, a counterpart for the iPhone. Apples to oranges, here. To address your issues:

 

Some Videos can not be played on mobile devices. For example, take Lady Gaga's Bad Romance and try to play it on your phone. It won't work. Why? I don't know, it might have to deal with the codec with the specific video that the Eris doesn't support. Try going to the YouTube app and playing the first thing you see. If it's not working with anything then I suggest:

 

  • Clearing the cache from your YouTube app.
  • Doing a Factory reset.
  • If all else fails, return it.

 

I can recieve picture message, and send them just fine. So I agree with Ken that you may have a defective device.

 

 

0 Likes
Re: Motorola Droid or Eris?
tim600sl
Contributor - Level 3

One of the biggest reasons why I got the Droid was becuase of the physical keyboard.  The reason I switched to verizon in Dec. of 2005 was becuase of the qwerty keyboard.  It was LG VX9800 I believe that got me.  So, all these years I had to have a qwerty physical keyboard. Now, to my surprise, I have the Droid for  11 days now, and I find it very hard to use the physical keyboard, in fact I only open the phone to play snake, that's it! I'm so used to virtual keyboard now, I'm just surprised. I thought I would never be able to live without physical keyboard.  So now my question is, how good is the Eris?  Now I really wish that Moto. Droid didnt have the slide out keyboard.  I still can make one exchange becuase I'm in the 30 day period right now, but I'm not sure.  I really love the Droid, it seems the more I own it, the more I love it with the exeption of my dissappointment in the physical keyboard.  I see that most people say that Droid is better than Eris.  Anybody here that owned BOTH devices?

0 Likes
Re: Motorola Droid or Eris?
supitsmike
Specialist - Level 2

tim600sl wrote:

One of the biggest reasons why I got the Droid was becuase of the physical keyboard.  The reason I switched to verizon in Dec. of 2005 was becuase of the qwerty keyboard.  It was LG VX9800 I believe that got me.  So, all these years I had to have a qwerty physical keyboard. Now, to my surprise, I have the Droid for  11 days now, and I find it very hard to use the physical keyboard, in fact I only open the phone to play snake, that's it! I'm so used to virtual keyboard now, I'm just surprised. I thought I would never be able to live without physical keyboard.  So now my question is, how good is the Eris?  Now I really wish that Moto. Droid didnt have the slide out keyboard.  I still can make one exchange becuase I'm in the 30 day period right now, but I'm not sure.  I really love the Droid, it seems the more I own it, the more I love it with the exeption of my dissappointment in the physical keyboard.  I see that most people say that Droid is better than Eris.  Anybody here that owned BOTH devices?


I have. I had the Eris for a week before returning it, and I had the Hero before. I at first didn't like the keyboard either, however it takes a learning curve. My best suggestion is to keep using it.

 

The Eris's OS is fantastic, and I wish I could have the SENSE UI (Well, in a legal way anyway) on my Droid. The Droid does have better hardware, and that's why I stuck with it.

0 Likes
Re: Motorola Droid or Eris?
tim600sl
Contributor - Level 3

One more thing I forgot to mention, maybe it's been answered, sorry if I missed it.... Is there a way to send MMS with sound? I could easily do it on any dumbphone, but I have trouble finding that option with droid. I hope it's a matter of update, or maybe I just don't know how to do it.  Can Eris send a sound?  There is an option to record a sound and send it, but that's not quite what I'm looking for, midi file would be a good example. Any help is appreciated. Thanks.

0 Likes
Re: Motorola Droid or Eris?
beaucphus
Newbie

I have  made the switch from blackberry to the Eris, first off let me say that there are certain things I miss from the BB first is the software that rim supplies with their device for syncing media and contacts is much better as there is no media syncing software at all with the eris you must do this manually (there is however a quite simple explanation in this forum pretty easy) also I have had trouble with the Sync 2.0.8 and sending my contacts from my phone to my outlook express address book and still have not figured out how to do this if anyone who reads this can help. Second you cannot copy and paste text on the droid eris as of yet which is kind of a pain in the... andHaving said that the Eris is a great device the more i use it the better i like it( takes some getting used to, not as user friendly as the blackberry devices, imo) the internet surfing experience is much better than the blackberry and it has much unused potential and i believe with the release with of android 2.1 later this month( so the rumors go) it will be an even better product. Oh yeah the 5.0 camera is terrible no flash and super slow shutter speed makes for blurry dark pictures just incase that is important to you.

 

I have not used a moto droid but the difference is as I understand it is it is bigger, bulkier, faster, runs android 2.1 as opposed to 1.5 on the droid, better display has a keyboard with buttons, and a flash for the camera

0 Likes
Re: Eris? BIG Mistake !!
beaucphus
Newbie

I had the same prob with the youtube videos but if you go through the browser to youtube.com it worked fine I think its a problem with the widgett

0 Likes
Re: Eris? BIG Mistake !!
beaucphus
Newbie

oh also I have had no problems sending picture texts or sending pics through various instant messenger apps, also you can answer the phone by pressing the menu button, and my suggestion about the youtube issue is to just make a youtube bookmark in your browser and watch vids that way the app does not work on mine either but other wise I like the phone

0 Likes