Mtp
Brweyes1966
Enthusiast - Level 2

What is it it keeps popping up

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Snn5
Legend

This appears when you plug the phone into a USB port on a PC correct?  This is asking you if you want to use file transfer mode, charge only, etc....  If this is popping up without being plugged in...there is something else going on.

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Brweyes1966
Enthusiast - Level 2

Mpt

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Brweyes1966
Enthusiast - Level 2

How do you fix it

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Snn5
Legend

It's not broken.

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vzw_customer_support
Customer Service Rep

Brweyes1966, we want to make sure we are on the same page to best assist you. Lets gather more information. When are you seeing this message? How often is it appearing for you?


MarcusS_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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