Music player problems
zrutzy
Newbie

The music player on my X quits working frequently.  Every time I press play on a song, a message reads that the audio file cannot be played.  How do I go about fixing this?

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gbuxton4
Newbie

Mine just stopped working as well.  Someone I worked with just suggested that I needed an APS upgrade, but I cannot find one.  It implies that it might be an audio problem, so I am looking for an upgrade for the audio software on the DroidX.  If you found out how to fix this I would really like to know the answer.  If I find something I will give you an update.

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gbuxton4
Newbie

I found someone else's solution to another problem that worked for this, but it meant I lost all of my apps and configuration setting, contact, games, folders, etc.  You may not want to do this, but I was able to hear my music again. 

 

Follow these settings during restore to avoid issues being restored automatically.


1. Uncheck "Back up my data" under Settings/Privacy

2. Click Factory Data Reset/Reset Phone

3. After reset is complete only Active Phone but do not input Google Email information

4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"

5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.

 

This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

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Xoclon
Enthusiast - Level 2

The reset does not work. This is a known issue and can be found at motorolas support page. However Motorola continues to choose not to fix these issues. This was the worst phone I have been duped into purchasing.

 

Zac

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cbeamer
Newbie
Yes I have the same problem with my droid x that you download a song the player say this audio player does not support this type of audio this is my third droid x
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Cody21
Master - Level 2

My personal experience with this issue is that is seems like the SD Card for some reason or other suddenly becomes unreadable - the my music player (WinAmp) reports the same error that you are getting. I reboot the phone and everything works. As a side note, I don't get this error very often; thankfully.  Good luck.

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Wildman
Legend

I noticed thet I had issues that was exported from iTunes, all other files worked for me.... I decided to refilter all my music files and I havent noticed it again....  So Far.

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