My Droid Erased My SD Card

cadvikki
Newbie

My Droid phone erased my entire SD card this evening. It was on the kitchen counter away from water, magnets, or anything else that I know aggravates this phone.

 

As background, I tried rebooting the phone three times and I took the SD card (and battery of course) out of the phone and reinstalled them. When the phone starts up it reads "preparing the SD card". Then, it reads "SD card is safe to remove". After that, it reads "blank SD card". After all of that I get a notification icon. When I open the notifications, it reads "Blank SD card. SD card blank or has unsupported filesystem." I cleared that and then went to the settings / SD card & phone storage. Total space is "unavailable", available space is "unavailable", and Mount SD card reads "mount SD card". When I click that it starts the whole process over again and I get the same result.

 

Can anybody help me as to why this happened and what I can do to prevent it from happening again?

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Ann154
Community Leader
Community Leader
Sounds like the sd card got corrupted somehow. I would suggest turning the phone off and taking the sd card out. Then with a card reader on a computer attempt to read the card. If you can read it, copy the contents of the card to a folder on your computer. When the copying is completed, format the sd card to a fat32 format. You can also run a error check on the card. Before or after the format shouldn't matter. Then when that's all done, copy the contents of the folder you stored the original sd card information back onto the card. Just to be on the safe side you can copy that information a couple of folders at a time.

If you can't read the sd card at first with a card reader, you will have to format the card. The only way to the information in that case is to recover the information using a recovery program.

Hope that helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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4 Replies
Ann154
Community Leader
Community Leader
Sounds like the sd card got corrupted somehow. I would suggest turning the phone off and taking the sd card out. Then with a card reader on a computer attempt to read the card. If you can read it, copy the contents of the card to a folder on your computer. When the copying is completed, format the sd card to a fat32 format. You can also run a error check on the card. Before or after the format shouldn't matter. Then when that's all done, copy the contents of the folder you stored the original sd card information back onto the card. Just to be on the safe side you can copy that information a couple of folders at a time.

If you can't read the sd card at first with a card reader, you will have to format the card. The only way to the information in that case is to recover the information using a recovery program.

Hope that helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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cadvikki
Newbie

Thank you for this information. I tried to open the SD card from my computer but it won't see it. I also tried putting it into my husband's Droid and it didn't work. After installing it back in my phone, I went to settings/SD card and storage and tried to format the card. It did not work. It looks like I am going to have to buy a new SD card, but I am afraid to put a new on in my phone. Could there be something wrong with my phone such as a virus or a bad chip that it corrupted the SD card for no reason?

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Ann154
Community Leader
Community Leader
I had managed to corrupt my sd card a while back. When I tried it in one of my computers it wouldn't read it, but the other one would. There were errors, but I was able to get the stuff copied to the computer. I then formatted the sd card on the computer to the fat32 format. I don't remember which computer work and which didn't. One was windows xp and the other win7. If you want to attempt to recover the information, I would recommend getting a new card. Then if you are able to recover the information later, you can copy to a computer and format the original card to use as a backup should it ever happen again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader
I am not sure what I did to corrupt my card in first place either. I vaguely remember being in a hurry doing whatever it was. Sometimes things happen. :smileysad:

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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