My droid froze after city ID expired

[babyscot]

I was using my phone.  It came up and told me that my city ID was expired did I want to purchase yes or no and remind me later.  I clicked on the no... It froze my phone completely up.  I pulled the battery and put it back in.  Thought everything was OK.NOT  I can't get on the web at all.. My weather bug has been loading information forever.  I turned the background run on (I had it off to save this battery that sucks)  I am getting no where fast.  Can anyone help me?  Thanks

[VZW_Zrock02]

At this time it seems there may be more than just the single application problem with your device. I would recommend performing a hard reset to clear out any unstable settings. The steps for the hard reset are listed below:

1. Performing a factory reset via settings
   

• The most convenient way to do a factory reset is via the phone settings.
• Press HOME > MENU, then tap Settings.
• Scroll down the screen, and then tap Privacy > Factory data reset.
• On the Factory data reset screen, tap Reset phone, and then tap Erase everything.

1. Performing a factory reset using phone buttons
   

• If you cannot turn on your phone or access the phone settings, you can still perform a
• Factory reset by using the buttons on the phone.
• With the phone turned off, press and hold the VOLUME DOWN button, and then briefly
• Press the POWER button.
• Wait for the screen with the 3 Android images to appear, and then release the VOLUME
• DOWN button.
• Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
• When asked to confirm, press VOLUME UP.

Hope this helps