My droid is possessed.

dzefas
Newbie

My droid has developed a problem.  It started out whenever I would call  someone from my contacts, about 10% of the time it would randomly call another person.  Then when I was texting, it would randomly insert characters.  Now it is basically non-usable.  When i power it on, it goes to whatever app it wants to and starts running it.  It has added nonsensical dates to my calendar, I can't text because I can't correct the random characters fast enough.  Yesterday, in the middle of a call, it randomly called someone else.  I think that the problem may be with the touchscreen, but I don't know what to do.  Reset???

 

Update - Did a master reset.  I cannot even set up my accounts because the phone keeps inserting random characters.  I think a new phone may be in order.

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jasnmar
Specialist - Level 1
If after a restore factory defaults, this is happening your best bet is a call to customer service for a replacement.

Jason
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tandbruce
Newbie

I have the same problem - in reading other boards, it looks like the issue could be related to humidity or an app.  I live in South Florida so humidity could be the culprit - I am going to try and dry it out and see what happens.

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bobtopich
Newbie

I had a similar problem with my original droid. After trying new phones, new battery and no success, we replaced the memory card.

As we were chaning phones, could not get passed the log in with google. Phone would freeze and die. Went thru five refurb phones before changing the memory card and that took care of my problem...

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TominqueBo_VZW
Verizon Employee

Hello bobtopich,

 

I'm glad you were successful in the end!  Thank you for sharing your opportunity, so maybe the next similar situation can be addressed sooner.  

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