My droidx is stuck in an infinite loop at the start-up

mwsmith4
Newbie

Hello, I turned my droidx on yesterday and it can't get past the red eye. It freezes on the redeye then goes back to displaying "droid" then back to the redeye and it just continues this loop indefinitely. Anyone know how to fix this?

 

Thanks in advance

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5 Replies
SPDougie
Newbie

I had the same problem a few days ago.  Go to your nearest Verizon store and get it replaced.  I tried everything under the sun and there is no fix for it.

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mwsmith4
Newbie

So I have to get a new phone? Will they be able to transfer the contacts? Also will I be able to see my text messages and voice mail from yesterday and today that I missed if I get a new phone?

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Wildman
Legend

Your contacts should be backed up to Google or BA if you set them up but as for text messages you will most likely loose them if you didn't get a 3rd party app like MyBackup.

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brestelle
Newbie

droidx is infinaite loop..i held down the home button and the power button and got to the android system recovery screen....at the bottom of the page it reads...E:cant open /cache/recovery/command......so what do i do now?...my options on screen are...wipe data/factory reset....or wipe cache partition.............help!!!!!

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brestelle
Newbie

well, nevermind...i figured it out myself....i had to do a complete factory reset...it's not finished updating, but it is atleast past the boot screen now!...i hope this will help some other poor soul whose life is in their device.

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