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My mic just stoped working.
jkm2009
Newbie
‎04-12-2015 09:15 PM

My mic just stoped working. But works when I record video.

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Re: My mic just stoped working.
vzw_customer_support
Customer Service Rep
‎04-15-2015 05:16 AM
That is really strange, jkm2009. Let's do all we can to get your phone working properly! Does your Droid Mini's mic not work while trying to make a basic phone call? Does it work when using it during a speakerphone phone call?

Do you recall any updates or new apps downloaded prior to this starting?

NicandroN_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: My mic just stoped working.
jkm2009
Newbie
‎04-15-2015 05:56 PM

No It happened when my wife was in a middle of a phone call

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Re: My mic just stoped working.
vzw_customer_support
Customer Service Rep
‎04-17-2015 06:09 PM
We'll work to figure out the cause of your mic issues, jkm2009!

Have you tried powering the phone off & back on? Does this happen on every single call? Is it just this device, or are other phones having this issue as well?

MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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