My mic just stoped working.
jkm2009
Newbie

My mic just stoped working. But works when I record video.

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vzw_customer_support
Customer Service Rep
That is really strange, jkm2009. Let's do all we can to get your phone working properly! Does your Droid Mini's mic not work while trying to make a basic phone call? Does it work when using it during a speakerphone phone call?

Do you recall any updates or new apps downloaded prior to this starting?

NicandroN_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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jkm2009
Newbie

No It happened when my wife was in a middle of a phone call

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vzw_customer_support
Customer Service Rep
We'll work to figure out the cause of your mic issues, jkm2009!

Have you tried powering the phone off & back on? Does this happen on every single call? Is it just this device, or are other phones having this issue as well?

MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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