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My phone completely died and will not turn on
l122434
Newbie
‎08-03-2012 01:26 PM

I was using the navigation on my phone while is was plugged in charging in my car.  I turned off the navigation, unplugged it and put it in my bag.  The next time I looked at it was completely dead, will not turn on, and won't even charge. I've taken the battery out and put it back in, and still nothing.  What do I do?

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Re: My phone completely died and will not turn on
Ann154
Community Leader
Community Leader
‎08-03-2012 01:37 PM

The battery might have overheated.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My phone completely died and will not turn on
l122434
Newbie
‎08-03-2012 01:50 PM

It's been a day and no luck, so I guess I have to get a new battery?

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Re: My phone completely died and will not turn on
Ann154
Community Leader
Community Leader
‎08-03-2012 01:52 PM

Unfortunately that is likely your only option.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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