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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
My phone screen is all black with a red triangle and an exclamation mark

The other day, my phone just went black. And then a red triangle with an exclamation mark popped up and now it won't go away. I've tried taking the battery out, rebooting it and hard reset. It acts like it is about to work and then the red triangle pops back up.