My phone stopped ringing. Help

[Dsharrd]

Suddenly my phone is not ringing and I don't know why.  Please help

[vzw_customer_support]

Help is right here, front and center Dsharrd! May I ask what model device do you have? Is there any physical or liquid damage on the device? Try turning off bluetooth and wifi, reboot, and retest. Keep us posted.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

[Dsharrd · Accepted solution]

It took a while to find the right apps to disconnect the wifi (didn't have bluetooth) but it did work.  Thank you.

[vzw_customer_support]

Woohoo! I'm glad to see that your device is not ringing! Let us know if you have any additional questions. Stay awesome.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport