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My phone will not charge
jheyemd
Member

Over the last couple of months I have had problems with my HTC.  My phone would just shut off on its own, then it would be where it won't shut off.  Now I am able to usually shut the phone off, but now my phone will not hold a charge.  It gives a message that there isn't enough current to charge.  I changed charge cords and sometimes when it sits a certain way it will charge.  For the last couple of days the phone will show it is charging, but when I take it off the cord it shows that it is about dead.  Is this just a problem with my battery?  I was not sure since the phone was messing up before all this.  Thank you!!

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Re: My phone will not charge
vzw_customer_support
Customer Support

Hi jheyemd,



I am confident your issue has been addressed since your original post! If not, I am here to help see what's causing the problem! Has your phone been exposed to any physical or water damage? Have you recently downloaded any new applications? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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