Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I woke up this morning and my phone screen wouldn't turn on. The blue light was blinking but when I took it off the charger, it stopped. I have tried to hold the volume up and power and volume down and power buttons and nothing happened. I plugged it into my computer and when I hold down either combination I hear a bing on the computer but nothing happens on the phone. Help!
I also tried removing the SIM card and putting that back in and restarting with no luck.
I'd Take it to the Nearest Corporate store and see what they can do..
Almost sounds like a screen issue.
lmh42088, I want to make sure we get your device back up and running ASAP. While you have the phone plugged into the charger have you tried to press and hold down just the power button for approximately 10 seconds then release. Allow several seconds for the reboot process to complete. If that doesn't work, I would recommend on trying it off the charger as well. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport