I cannot believe I'm paying so much money per month for service that I hardly ever get to use. I've called several times about the network dropping and I've been into the store. I've had a replacement phone and a new sims card and the phone is still junk! Not to mention the customer service! My bill is constantly screwed up and every time I turn around I'm paying more money for services that I cannot even use. I should have went with the iphone and been done with it. I will DEFINITELY cancel my service ASAP!
Hello Tmorse0515,
I want you to be delighted with not only your services but your phone as well! I would love the opportunity to help out! I would be devastated if you were no longer in the VZW family! Let's figure this out together.
What happens exactly? Are you having issues with phone calls or data? Which phone do you have? What zip code are you in?
Let me know!
Thanks,
MelissaM_VZW
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