Need a solution/explaination as to why my Charge screen fades out using voicemail
Droidaranomus
Newbie

Very annoying when the screen dissappears while attempting to input a key stroke.  No,  I am not covering any sensorpoints, either!  Any ideas out there?  I have already exchanged my phone for a new one due to the crackling static noise that occurs during an extended phone call.   Should have got the I- phone????

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Re: Need a solution/explaination as to why my Charge screen fades out using voicemail
winnersmw
Contributor - Level 1

Does it only do it while on a call with Voicemail? Try calling your home number and taking the phone away from your ear to see if it does the same thing. Perhaps it's a screen cover interfering with the proximity sensor.

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Re: Need a solution/explaination as to why my Charge screen fades out using voicemail
JerryF
Specialist - Level 1

Are you referring to touching the ICON "Voice Mail" and then the screen goes blank before you can enter your password???  If so, take a look at my posts in this thread.

https://community.verizonwireless.com/message/579708#579708

JerryF

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