I am having the same problem. Verizon told me that phone was set up and ready to use. Now I am in Europe with no phone and no way to call customer service. Ready to drop Verizon when I return to the States. I can't get anyone on the chat service. The customer service is ridiculous when I think about how much I spend with Verizon every month. Any way to activate a phone when you are overseas?
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Message was edited by: Verizon Moderator
@KatieleighD
I understand the importance of being able to stay connected, especially while travelling abroad! I also want you to be able to enjoy your trip!
While out of the country, you will need to contact our Global Roaming Support Team at 908-559-4899. They will be happy to assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
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