No data in Canada

texrph
Newbie

I got my Droid X less than 3 weeks ago and was in Toronto this week and no 3g which was ok but also had no data access. I tried to use maps...no go and tried to check email - no go... was told i had no data connection. I had my settings on automatic and saw the blinking blue triangle up top. I could do all of the above when i was in wifi location. When I had by BB curve, I could do all the above and of course no wifi on that .. so could someone clear this up for me or do I have to return it. I like it so far but I go to Canada often and if I cant have data capability , I will have to change phones... thank you

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moates
Contributor - Level 3

I have provided some information below on enabling roaming while you are outside of the United States.

Enabling Data roaming – In order to use data outside of the U.S. the device needs to enable data roaming. I have provided the link below on how to do this.

 

http://search.vzw.com/?do=viewdoc&id=33954&p=null

 

***Please be advised that enabling data roaming may incur roaming charges while outside of the U.S. I have posted a link below on rates for using data outside of the U.S:

 

http://b2b.vzw.com/international/Global_Email/North_America/Canada.html (click the drop down menu for more countries)

 

You may also want to check your system selection. I have provided those steps below:

-Select menu
-Select settings
-Select Wireless & Network settings
-Select Mobile networks
-Select System select
-Enable Automatic mode

 

I hope this information was helpful.

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