Not Receiving Audible Text Notifications

[gdtalbottjr]

Friends,

I've been on the phone with Verizon tech support; we can't figure out why I'm not receiving an audible tone when a new text message arrives.  It worked yesterday!  We removed the battery; re-programmed the phone.  The messages are still arriving silently. 

My voicemail messages are announced with the chosen audible tone - but not the text messages.

If you have any suggestions, I'd be most grateful!

Thanks,

Doug

[Wildman]

Open Messages >> Left menu Button >>< Message Settigns >>> Text Meessages >>> Select Rintone and check Vibrate if you want that option.

[gdtalbottjr]

Thanks for replying, but we already tried when I was on the phone with Droid X Tech Support; it didn't fix the problem.

Any other suggestions?

[Wildman]

Out of curiousity does your music player have volume because the alerts are tied into the volume that this uses.... Try going to Settigns >>> Sounds >>> Volume and check the Media and Notification volums are up.

[gdtalbottjr · Accepted solution]

Thanks for the suggestion, but we already tried that; it didn't make a difference.

However, after another call to Verizon tech support, we did discover the solution:

1.  Open text messages

2.  Click on MENU

3.  Under the heading TEXT MESSAGING SETTINGS, be sure the NOTIFICATIONS STATUS BAR is checked.

That solved the problem!

Doug

[Wildman]

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gdtalbottjr wrote:

Thanks for the suggestion, but we already tried that; it didn't make a difference.

However, after another call to Verizon tech support, we did discover the solution:

1.  Open text messages

2.  Click on MENU

3.  Under the heading TEXT MESSAGING SETTINGS, be sure the NOTIFICATIONS STATUS BAR is checked.

That solved the problem!

Doug

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Didnt realize that would stop audio alerts, hmmm, something to keep in mind... Thaanks for info.