Re: Not receiving all text messages
B33
Legend

B33 wrote:

AntonioC i know allott of the Verizon employees are on here Today answering Questions well i have one i don't if you can answer it or not but here it goes This Deal With HTC an the Security Breach getting our information from our phones is something going to be done. As this is a big problem an something needs to done.


Here's the Link i wanted to add to my post.

 

http://www.androidpolice.com/2011/10/01/massive-security-vulnerability-in-htc-android-devices-evo-3d...

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Re: Not receiving all text messages
jujubean
Newbie

I too have ONE friend that will send me text messages - I see it on the detailed list on Verizon.com; however, they will not make it too my Samsung Fascinate. I do not know why I am having problems.

 

 I texted her @ 5:05 p.m. to verify that our meeting was still going to take place at 6:00 p.m. this evening.  I received her reply at 5:06 p.m. informing me that she had sent me a text earlier - canceling our meeting.  After telling her that once again I did not get a message initiated by her...I checked Verizon.com & sure enough, she texted me @ 3:59 p.m. 

 

I truly have lost count as to how many texts she has sent me that I have not gotten. Sad thing is, they are showing on my detailed lists of sent/received text messages on Verizon. So, if they are getting to there - why am I not getting them??? It is a good thing that I don't have to worry about going over my limit of text messages, because I would be messed up....here Verizon is logging in text messages and I AM NOT GETTING THEM!

 

When this happened to me earlier, I searched the message board - read all the instructions about rebooting & stuff...So I did that - and to no avail...I am still having problems. When will this get resolved. This has caused some problems in the past few months!

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Re: Not receiving all text messages
mom4ajj
Newbie

They said it was because I was a prepaid customer.  I refuse to be a contract customer because of this problem. 

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Re: Not receiving all text messages
detlions977
Newbie

I am having the same issue.  I don't receive all of the messages, but I do receive most of them.  Today I got a partial text from a friend.  He sent me a screen capture from his Iphone and it showed the complete message.  This is getting really old fast.

I called in to Verizon Tech Support and they offered no solution.

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Re: Not receiving all text messages
vzw_customer_support
Customer Service Rep

Hello detlions977. That sure can be quite frustrating for text messages not to come through. Which software version are you on? Follow the steps on how to check for updates:  http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31046 . If you are on the most current software, clear your messaging cache by going to applications, manage applications, messaging and clear cache/force stop.

Let me know if the issue persists after clearing the cache.

Thank you,

Lena A.
Follow us on Twitter @VZWSupport

Re: Not receiving all text messages
dmode
Newbie

http://kevinharvey.net/2011/10/21/htc-incredible-not-receiving-text-messages/

I downloaded the APK on this site and I got all of my messages to come through.  Download it to your phone and run it.

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Re: Not receiving all text messages
RyanSimone631
Newbie

(deleted duplicate post..same information already posted on link: https://community.verizonwireless.com/thread/784996)

Message was edited by: Verizon Moderator (M)

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