Not receiving emails

[EllenCastleman]

For some reason, I've stopped receiving emails on my phone.  I have it set up for my personal email, not work.  I can't figure it out. I tried to set up another account with same email but I get a message that says this email account is already set up...but I'm not getting emails??? 

[Ann154 · Accepted solution]

For which ISP email domain? Have you tried clearing the cache and data on the email application to remove the email account information so you can add it back again.

[EllenCastleman]

Thanks Ann...I figured it out...like you said..I cancelled and 'came back in'.

Thanks again!