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Not receiving emails
EllenCastleman
Newbie
‎01-28-2014 05:57 PM

For some reason, I've stopped receiving emails on my phone.  I have it set up for my personal email, not work.  I can't figure it out. I tried to set up another account with same email but I get a message that says this email account is already set up...but I'm not getting emails??? 

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Re: Not receiving emails
Ann154
Super User
Super User
‎01-29-2014 03:54 AM

For which ISP email domain? Have you tried clearing the cache and data on the email application to remove the email account information so you can add it back again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Not receiving emails
Ann154
Super User
Super User
‎01-29-2014 03:54 AM

For which ISP email domain? Have you tried clearing the cache and data on the email application to remove the email account information so you can add it back again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Not receiving emails
EllenCastleman
Newbie
‎01-29-2014 03:07 PM

Thanks Ann...I figured it out...like you said..I cancelled and 'came back in'.

Thanks again!

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