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Notification bar disappears, can't answer calls

twilliams3386
Newbie
‎04-23-2012 08:59 AM

I have a Droid X2 and for the last couple weeks my notification bar has been disappearing.  When it's gone I'm not able to answer calls - my phone rings but it doesn't allow me to answer even if I go to the dialer screen.  It comes back if I restart my phone but it disappears again.  It seems to have started when I added a company email account.  Anybody had this problem?  Software is up to date.

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vzw_customer_support
Customer Service Rep
‎04-25-2012 09:03 AM

Hello twilliams3386. Thanks for sharing your concern about the device functionality. May I ask do you get the same issue when you removed your work email from the phone? Also, can you provide the exact software version that you have so I can cross-reference it with our records. Thanks! &AH

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telcocowboy
Newbie
In response to vzw_customer_support
‎06-15-2012 07:32 AM

I had a similar problem (status bar disappeared after adding an email account). In an attempt to remedy the situation I powered down, removed the battery waited and then booted back up only to have the status bar disappear again. I then removed the account I had added, powered down, removed the battery and rebooted and it appears to work now. System version is 4.5.621.MB810.Verizon.en.US, Moel number DROIDX, Baseband version BP_C_01.09.15P, Kernel version 2.6.32.9-g1282440 mcbk83@il93lnxdroid08 #1, Build number 4.5.1)57_DX8-51, ERI version 5 PRL version 52707

As I have gmail configured, I only needed to add this account in order to forward a picture attached to a text message so this additional account was not needed beyond this one task and its removal does not impact me. I just wanted to share my experience. Thanks, ~telcocowboy

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djmendy
Newbie
‎04-28-2012 10:23 AM

i hava the same problem. i did not add anything or delete. My phone rings but it locks up for a few seconds then i can go to the dialer and pick up the call. I also noticed the status bar is gone. i have shut off phone taken out the battery it goes back to normal but not for long it dissappears again... any suggestions. i have an android x for over a year

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twilliams3386
Newbie
In response to djmendy
‎04-30-2012 10:25 AM

I removed my work email account from the phone and it has been fine for

almost a day so far. I think it fixed the issue.

Android version 2.3.4

Thanks,

Tyler

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