Officially cancelled my order

[Dalies]

I ordered my phone at 12:40 am EDT July 15 and got confirmation at that time.  I was so excitied to be on of the first to order and was really looking forward to receiving my phone today....

Unfortunately, my order has not ever moved.  I kept checking the order site and calling to try and find out why it wasn't moving and no one knew....all they could tell me was that it was still pending.  The closest thing I got to an answer was that my order was going to have to be entered manually and that I was 'in line' and that it would take 2-5 days to process. 

I guess since I am already a customer and I was only adding a new line, I'm not worth trying to keep...when I said I wanted to cancel the order, all I got was a 'sorry, our system was just really overloaded, we'll cancel your order when it is not longer pending.'

I am extremely dissappointed.

[narddog]

Sorry to hear that. Hope you have better luck with your next order and/or carrier.

[Dalies]

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narddog wrote:

Sorry to hear that. Hope you have better luck with your next order and/or carrier.

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Thanks.  I'm already a customer (maybe why they weren't so concerened about my cancellation!) but I wont' be ordering again.  I was adding a line just to get the DX.  I am really dissappointed in the whole process and even more dissappointed with the Customer Service.

[narddog]

If you are thinking about switching to the iPhone like I was, watch the Apple press conference today and see what they have to say about their antenna problem before you try it. I decided that Verizon was the best fit for me, but then again it's for me. Best of luck with whatever you decide though.

[Dalies]

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narddog wrote:

If you are thinking about switching to the iPhone like I was, watch the Apple press conference today and see what they have to say about their antenna problem before you try it. I decided that Verizon was the best fit for me, but then again it's for me. Best of luck with whatever you decide though.

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I am definitely going to watch the press conference today!  The rest of my family is already on ATT.  I've been trying to decide which way to go.  Maybe this is how it is supposed to work out. 

[curtterp]

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Dalies wrote:

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narddog wrote:

If you are thinking about switching to the iPhone like I was, watch the Apple press conference today and see what they have to say about their antenna problem before you try it. I decided that Verizon was the best fit for me, but then again it's for me. Best of luck with whatever you decide though.

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I am definitely going to watch the press conference today!  The rest of my family is already on ATT.  I've been trying to decide which way to go.  Maybe this is how it is supposed to work out. 

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Anything less than giving away bumpers to everyone who bought the iPhone4 is a fail for Apple. Their mistake was to put the antenna on the outside of the case was a Hugh gaff from their engineers. While the concept looked sound, the human skin is a conductor. Antenna's are tuned to a specific frequency or a harmonic of a frequency to be efficient. To allow the skin to touch the antenna detunes it, so the efficiency is greatly reduced because of the small power used.

For Apple to first blame users on how they hold it, then to blame it on a 'miscalculation' of the bar indicator is pure crap. I lost a lot of respect for Apple for these BS explanations.

[Dalies]

You may be right about regretting it later.  Right now, I am still pretty upset about the whole situation.  I think the ordering process was handled very badly.  I was told that I needed to be patient and that the orders were being processed in the order that they were recieved.  Really?  I ordered at 12:40 AM EDT and there were people who ordered after me who already had their phone in hand.  My order still hadn't been processed as of 30 some hours later.

[JBH]

If you were adding a line just to get the phone, then I think in another week or two you will be glad you didn't get the phone. Just the additional taxes for adding a second line are enough to put a dent in your wallet. Either wait or just pony up full price. IMO it's not worth the charges + additional taxes incurred by adding a line.