An Accepted Solution is available for this post.
PICTURE ATTACHED TO TEXT MESSAGE NOT SENDING
BEVINSD
Newbie
‎12-22-2013 01:08 PM

WHEN I TRY TO SEND A TEXT MESSAGE WITH A PICTURE ATTACHMENT IT DOES NOT GET TO THE RECIPIENT.  IT JUST COMES BACK TO MY PHONE AS UNSET.  I DID NOT HAVE THIS PROBLEM LAST WEEK.

HELP

BEV

0 Likes
4 Replies
An Accepted Solution is available for this post.
Re: PICTURE ATTACHED TO TEXT MESSAGE NOT SENDING
Ann154
Community Leader
Community Leader
‎12-22-2013 01:57 PM

Is the cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
An Accepted Solution is available for this post.
Re: PICTURE ATTACHED TO TEXT MESSAGE NOT SENDING
BEVINSD
Newbie
‎12-23-2013 06:22 AM

NEW TO SMART PHONES.  HOW DO I CHECK THIS?

0 Likes
An Accepted Solution is available for this post.
Re: PICTURE ATTACHED TO TEXT MESSAGE NOT SENDING
Ann154
Community Leader
Community Leader
‎12-23-2013 07:23 AM

Is there a 3G or 4G symbol in the notification bar?

I would suggest downloading the full user manual available online and reading through it.

One other suggestion. Please don't use all capital letters. It is considered internet yelling.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
An Accepted Solution is available for this post.
Re: PICTURE ATTACHED TO TEXT MESSAGE NOT SENDING
vzw_customer_support
Customer Service Rep
‎12-24-2013 11:48 AM

Hello BEVINSD,

Sending picture messages is one of the best ways to share pictures and memories, especially while on the go. I know that you are excited to share pictures with friends, family, and loved ones. Let's start the troubleshooting with how much available device memory do you have on the device? If you are getting an error message then please share so we can investigate. I'm looking forward to your reply.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

0 Likes