May or may not help, but you could try dialing *228 and choosing option 1, then do it again and choose option 2. This will reprogram your phone (the phone part, won't change any setup you may have done) and update your roaming.
It doesnt seem to help.
MystixAzN wrote:
So just recently I got the gingerbread update for my droid 2 global on 9/4/11 an hour before midnight. It's been two days since ive got the update. But yesterday when people call me and I pick up, I don't hear anyone or anything. It's all silence. And they can't hear me either. I changed my settings around to see is anything would help but nothing has yet. Help!
The calls were fine before I got GB update. I haven't found another things wrong yet but still looking.
Hi MystixAzN,
Having audio issues when making calls must be frustrating, I trust that you have contacted our customer service department at 1-800-922-0204 from another phone and this issue has been resolved by now. This is something we would need to troubleshoot personally by phone. If you still need assistance please sent me a PM including an alternate call back number to call you and troubleshoot your device.
Please keep in mind that this is a peer to peer forum and while our Social Media Team monitors the activity on these forums, we offer more efficient ways to get troubleshooting assistance for critical issues such as the one outlined on your post.
You can contact us on Twitter @VZWSupport Monday to Friday 7am - 10pm and Saturday 7am - 4pm CST.
You can also call us at 1-800-922-0204 for immediate assistance from 6am to 11pm CST any day of the week including Sunday. Please have your phone fully charged and available for troubleshooting when you call us.
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