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Phone Freezing
hc1979
Newbie

Phone is freezing up in the middle of txting and using Facebook messenger. I have re-started the phone and even taken the batery out. This helps but I now doing it daily. Also I have to do this multiple times in a row to get it working sometimes. As of yesterday It's freezing up when I try to call someone.

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Re: Phone Freezing
vzw_customer_support
Customer Service Rep

Hello hc1979,

Here I am to save the day! Let's get your Droid Incredible working the way it should with the Facebook Messenger. May I ask are you able to use the stock text app without any issues? Can you browse the web using the default browser. If you can share the software and baseband version that you have installed on the phone then we can customize a solution for you.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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