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Phone died. How do I retrieve text messages that were on phone?
Mother_Grams
Member
‎01-20-2013 06:53 PM

Phone died.  How do I retrieve text messages that were on phone.

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Re: Phone died. How do I retrieve text messages that were on phone?
tikibar1
Sr. Leader
Sr. Leader
‎01-21-2013 05:33 AM

Unfortunately, unless you had them backed up and stored elsewhere (like on the SD card or your computer), they most likely aren't retrievable.

Are you sure the phone is completely dead?  Have you tried holding the power and volume down buttons simultaneously for 15-20 seconds to see if that will reboot the phone?

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Re: Phone died. How do I retrieve text messages that were on phone?
tikibar1
Sr. Leader
Sr. Leader
‎01-21-2013 05:33 AM

Unfortunately, unless you had them backed up and stored elsewhere (like on the SD card or your computer), they most likely aren't retrievable.

Are you sure the phone is completely dead?  Have you tried holding the power and volume down buttons simultaneously for 15-20 seconds to see if that will reboot the phone?

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Re: Phone died. How do I retrieve text messages that were on phone?
vzw_customer_support
Customer Support
‎01-23-2013 11:54 AM

I'm so sorry your device is no longer powering on, Mother.Grams! What happened to your device? Perhaps we can breathe new life into it! Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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