Phone died. How do I retrieve text messages that were on phone?
Mother_Grams
Newbie

Phone died.  How do I retrieve text messages that were on phone.

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tikibar1
Community Leader
Community Leader

Unfortunately, unless you had them backed up and stored elsewhere (like on the SD card or your computer), they most likely aren't retrievable.

Are you sure the phone is completely dead?  Have you tried holding the power and volume down buttons simultaneously for 15-20 seconds to see if that will reboot the phone?

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tikibar1
Community Leader
Community Leader

Unfortunately, unless you had them backed up and stored elsewhere (like on the SD card or your computer), they most likely aren't retrievable.

Are you sure the phone is completely dead?  Have you tried holding the power and volume down buttons simultaneously for 15-20 seconds to see if that will reboot the phone?

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vzw_customer_support
Customer Service Rep

I'm so sorry your device is no longer powering on, Mother.Grams! What happened to your device? Perhaps we can breathe new life into it! Keep me posted!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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