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Phone overheating & auto-shutting off after update?
kmoore1986
Member

Like many, I received the update for my Droid Bionic this morning. It got stuck on Updating Media something so I took out battery and restarted. It started up just fine...got all the pop ups about the new features, etc. But it's been overheating and shutting of every 15 minutes or so. What gives???

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Re: Phone overheating & auto-shutting off after update?
kmoore1986
Member

Actually, it's not too late. I figured out the problem. After an hour spent in the VZW store all they offered to do was hard reset or upgrade me. The fix: simply manually update all the apps on my phone. The phone was overheating because it was trying to update everything at once. I turned off automatic updates and manually update all my apps. Phone is working perfectly now. And I'm receiving texts & phone calls again.

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Re: Phone overheating & auto-shutting off after update?
tikibar1
Sr. Leader
Sr. Leader

It's too late now, but you should never pull the battery in the midst of an update, especially a major one like this one.  I'd suggest clearing the phone cache and maybe doing a soft reset and see if that helps.

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Re: Phone overheating & auto-shutting off after update?
kmoore1986
Member

Actually, it's not too late. I figured out the problem. After an hour spent in the VZW store all they offered to do was hard reset or upgrade me. The fix: simply manually update all the apps on my phone. The phone was overheating because it was trying to update everything at once. I turned off automatic updates and manually update all my apps. Phone is working perfectly now. And I'm receiving texts & phone calls again.

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Re: Phone overheating & auto-shutting off after update?
tikibar1
Sr. Leader
Sr. Leader

Excellent!!!

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