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Pictures gone after 2.2 upgrade? Phone won't recognize media card

rockstarmom
Newbie
‎10-02-2010 07:04 PM

My media card is not recognized now and I cannot find any of my pictures since I updated to 2.2.  Can I get them back?  How do I get it to recognize my card?  I've done battery reset...still nothing.

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Wildman
Legend
‎10-02-2010 10:05 PM

Try removing the card and place it in a pc reader and see if the ifnormation shows, if it does read information, copy everything of card onto desktop and then format the card and try again in the phone.

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Android10
Contributor - Level 3
‎10-04-2010 04:24 PM

 

First we want to make sure that  you have the latest update.  

From the main screen, touch the menu tab
Touch Settings
Touch About Phone
Touch System Updates
Then could I get you to power off the phone and remove the SD card, then power the phone back on.   Then could I get you to unmount the SD card.  

Press Menu > Settings > SD
card & storage > Unmount SD card.


Then could I get  you to power the phone off and place the SD card back in the phone, then re-mount the SD card.

Press Menu > Settings > SDcard & storage > mount SD card.

If you still have the same problems, unmount the SD Card again with it  in the phone, then re-mount the SD card, even though the card is not detected, it should allow you to unmount after removing it and  putting the card back in.

 

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