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Probelm loading games using wi-fi at home?
kalkade
Member

Can someone tell me when loading games using wi-fi at home they do not load? But, away from home I get a question that asked if I want to use wi-fi and I refuse and games are loaded

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Re: Probelm loading games using wi-fi at home?
vzw_customer_support
Customer Support

Let's get to the bottom of this kalkade! Does the internet work on your home wifi? Do you receive an error when you attempt to download? As commonsense101 mentioned, have you had a chance to try this on another wifi connection in effort to find the root cause? While away from home your phone is only inquiring if you want to connect to a nearby wifi. When you decline it will proceed and use your Verizon Wireless data. Thanks.

TominqueBo_VZW
Please follow us on Twitter @VZWSupport

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Re: Probelm loading games using wi-fi at home?
commonsense101
Sr. Member

Have you tried to play the games on another wifi? I've never come across any apps that won't work over wifi, but mye they have some?

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Re: Probelm loading games using wi-fi at home?
vzw_customer_support
Customer Support

Let's get to the bottom of this kalkade! Does the internet work on your home wifi? Do you receive an error when you attempt to download? As commonsense101 mentioned, have you had a chance to try this on another wifi connection in effort to find the root cause? While away from home your phone is only inquiring if you want to connect to a nearby wifi. When you decline it will proceed and use your Verizon Wireless data. Thanks.

TominqueBo_VZW
Please follow us on Twitter @VZWSupport

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Re: Probelm loading games using wi-fi at home?
kalkade
Member

Problem has been solved.

On Oct 16, 2013 7:55 PM, "Verizon Wireless Customer Support" <

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