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Problems with voice, text & email connection Droid Bionic in Hawaii?

Phone keeps shutting down 4G 3G service when going to standby mode? Text & Email messages don't get pushed? Voice calls goes to Voice Mail without ringing?

Called Verizon did some things over the phone suggested a Master Reset but said that wasn't it? Happened before about 6-8 months ago they gave me a new refurbished phone worked great till 2-3 weeks ago does anyone have any ideas???