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Question for JohnB_VZW or MarquiaF_VZW
truecrimson
Enthusiast - Level 2

I have waited and waited for the update that was supposed to fix my phone (my 4th Bionic). The update didn't fix the data drop issues, camcorder issues, BSODs and many others. What am I supposed to do now?

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Re: Question for JohnB_VZW or MarquiaF_VZW
Ann154
Super User
Super User
Did you do the usual troubleshooting steps after the update? Factory reset without reloading your settings? New SIM card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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