Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Question for JohnB_VZW or MarquiaF_VZW
Enthusiast - Level 2

I have waited and waited for the update that was supposed to fix my phone (my 4th Bionic). The update didn't fix the data drop issues, camcorder issues, BSODs and many others. What am I supposed to do now?

Re: Question for JohnB_VZW or MarquiaF_VZW
Super User
Super User
Did you do the usual troubleshooting steps after the update? Factory reset without reloading your settings? New SIM card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.