Rainbow Pattern on camera

lizzzzzz87
Newbie

I am not sure if there is already a post about this but I didnt see any...

 

My Droid X was having issues so they sent me a new one which I activated on Friday.  I tried taking pictures yesterday with the new one and all of the pictures have a rainbow circle effect around them.  I checked all the effects and scenes and all the settings are normal.  The effect does not show up when I take videos. 

 

I have no idea how to fix this or if this is a normal problem but I dont want to have to exchange my phone AGAIN. 

 

Any ideas?

 

Thanks

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2 Replies
Wildman
Legend

That seems to be a very unique issue, by chance are you using a case or extended battery with stock cover?  I am wondering if there is some kind of pressure effecting the device.

 

I really think the issue sounds hardware related and a replacement but try removing case and battery door or anything that may be adding pressure on the device case..

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DionM_VZW
Verizon Employee

Good idea, Wildman. Thanks! Hey lizzzzzz87, if you still help with this, please reply to this thread. If it is resolved because of Wildman's suggest, let us know. Thanks!

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