Refreshing email

[sumgolfer]

My primary email is a yahoo account and it has stopped refreshing. All I get is the red circle, like it is trying to update/refresh.

[tnolan]

Is this even after you've touched menu, then touched refresh? Sometimes that sort of makes mine focus on the task at hand and it gets it done.

[phoenix01]

I'm having the exact same problem.  I tried refresh...nothing.  All settings are saying Yahoo mail is synced correctly, but I'm not getting notifications of new mail nor can I see recent activity in any folder.  HELP!

[bopscharlie]

I also have this problem but with my gmail account.

[ChristinaB_VZW · Accepted solution]

Thank you all for your suggestions. Sumgolfer, please try a soft reset. Remove the battery while the phone is powered on, and wait 60 seconds. Then, re-attach the battery and power the phone on. If this does not resolve the issue, send me a message with your mobile number and a number to reach you. I will contact you for further troubleshooting.

Thank you

[DroidudeAZ]

I use gmail as my primary contact account, though I have an old yahoo account that I still use occasionally. If I add my yahoo mail from the 'accounts' icon, (touch menu, settings, account, add account then select 'Yahoo Mail') it downloads mail fairly regularly. It tends to refresh more after a soft reset. I tried downloading a yahoo app, for email and that didn't work well at all. The only time it refreshed was when the phone was reset.