I just got my replacement phone about four hours ago and I ended up getting a phone that is not "Like New". I already called Verizon and I will be getting another re-replacement as soon as I send off and they receive my original phone. So heads up, check your device if you get a replacement and call Verizon immediatelly if there is a problem with your "Like New" replacement.
Here are a few photos I managed to take with my wife's iphone. You can clearly see a "smudge" on the phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
i got a replacement recently that i thought was like that but it was a protector which was destroyed but left of the phone for some reason not a spot on the phone but why would this be left of the phone and over looked when packaged to be shipped ....this folks just dont care
Yes, on the pictures, it looks like a screen protector but it's not. I had one on my previous Droid X. Unfortunately, this "Like New" Droid X has some screen damage.
I agree that it looks like a screen protector. The one I have on my phone, I would never know it was there if I hadn't put it on myself. The thing's literally invisible, and there is no way I would ever be able to take it off. I can't see the edges or anything. I bet if it bubbled up, it would look exactly like that.
I apologize for the inconvenience of getting this phone. I assure you this is the exception, not the rule. I am sure the phone we exchange with this one will work perfect for you! Inside and out!
Read more about our Certified Like-New program here.
Have a great day!