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I just got my replacement phone about four hours ago and I ended up getting a phone that is not "Like New". I already called Verizon and I will be getting another re-replacement as soon as I send off and they receive my original phone. So heads up, check your device if you get a replacement and call Verizon immediatelly if there is a problem with your "Like New" replacement.
Here are a few photos I managed to take with my wife's iphone. You can clearly see a "smudge" on the phone.
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I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Yes. I made sure. No screen protector on the glass.
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i got a replacement recently that i thought was like that but it was a protector which was destroyed but left of the phone for some reason not a spot on the phone but why would this be left of the phone and over looked when packaged to be shipped ....this folks just dont care
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Well that good thing is that your screen was not damaged.
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Yes, on the pictures, it looks like a screen protector but it's not. I had one on my previous Droid X. Unfortunately, this "Like New" Droid X has some screen damage.
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I agree that it looks like a screen protector. The one I have on my phone, I would never know it was there if I hadn't put it on myself. The thing's literally invisible, and there is no way I would ever be able to take it off. I can't see the edges or anything. I bet if it bubbled up, it would look exactly like that.
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Hello, vic530!
I apologize for the inconvenience of getting this phone. I assure you this is the exception, not the rule. I am sure the phone we exchange with this one will work perfect for you! Inside and out!
Read more about our Certified Like-New program here.
Have a great day!
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